Realtors ®, President's Club
"This Letter is written on behalf of Jennifer and Kris who were my choice for listing agents. In this difficult time for selling a property, I had many options, but Jennifer and Kris stood out immediately. They listened, made suggestions, and developed a realistic plan for the sale. I was amazed and pleased at their confidence, integrity, competence, knowledge about the market and market conditions. To say that I was pleased with their performance would be understated. I would highly recommend Jennifer and Kris to anyone looking for honesty and professionalism. You will not be disappointed."- Larry Rugani, Los Gatos “I would like to say a big “Thank You” on behalf of myself and my family for helping sell our home in San Jose. You were wonderful. I took a new job in Atlanta and we relocated to the other side of the country leaving you totally in charge of our home. You ran everything for us and made the process as stress free as possible. You have a seemingly endless stream of contacts, and they made our home shine. I was particularly impressed with how you upgraded our kitchen counters from tile to granite in less than a week (including cleaning the house after the work). We did not have time to take on the project before we moved; you made it possible. We were in constant communication, so I did not feel that I missed anything because I was in Atlanta. We interviewed four realtors before we found you: after speaking with you we knew that you were the right fit for us. We received a full price offer within a week of going on the market. Thank you again for all of your hard work, you are the best- David and Tiffany Gale, San Jose Kris and Jen did a great job when we bought our house with them. Kris made an effective, concerted effort to canvas our target neighborhood, tapping into her and Jennifer's vast personal network to find out what houses might be going on the market in the area well beyond just the listed properties. This above-and-beyond effort helped us be sure that the house we ended up buying was the right one for us. In addition, at the tail end of our negotiations with the buyer (the most important time), when it appeared that we might hit a point of gridlock in our negotiation, Kris and Jen stepped up to the plate and did a really great job making both sides of the table come together and make the deal happen. Although most of our engagement was with Kris this time around, our experience with Jen was that she was pleasant, professional, and intelligent to work with. Most importantly Jennifer and Kris work cohesively as a team such that their customers effectively get two realtors for the price of one.” -Tom Mader, Los Gatos “Kris and Jennifer were instrumental in helping us find our dream home (off the market). We couldn’t be happier in our new home and it would not have been possible without Kris and Jennifer. Their team approach allowed for the flexibility we very much needed to make it work with our hectic schedules. Kris and Jennifer were both professional and easy to work with. The most telling sign of their commitment to a high level of service is that they continued to provide their assistance even after the close of the transaction. Many thanks to both of you for the beautiful place we now call home!” – Loan Nguyen, Saratoga "My wife Jody and I highly recommend Jennifer and Kris. We got prequalified and began looking for a home and, after much searching, Jennifer and Kris found us a wonderful place. Unfortunately, when we went to put the financing together, the bank had changed their loan requirements and the loan program we'd been planning on was no longer available to us. We had to start from scratch. Jennifer and Kris refused to give up on us. They went back to the sellers, pushing hard on our behalf. They also worked closely with our broker to help us find additional financing. In the end, we got a loan we were comfortable affording, the home we wanted, and 4 points off the purchase price!! It was a wild experience along the way, but they walked us through it and we have no doubt that the transaction went through because of their dedication and commitment to us." -Mike Hurtado, San Jose "I would highly recommend using Jennifer and Kris for any real estate purchase. If not for them, my wife and I would not have moved into our first house in December 2008. They took all the time necessary to explain the home buying process and never lost patience during the multiple house viewings. At times Jennifer could identify a house that was not right before we could. And she was a superhero when it came to closing. The house was a short sale and needed a lot of guidance on the way to closing. Jen was phenomenal throughout and kept us completely up-to-date. As weird as it sounds, I very much appreciated Jen's reaction when to whole deal seemed to fall apart before our eyes. She called immediately and delivered the news with same compassion and honestly we came to expect from her. In short, they will deliver." Octavio Jara, San Carlos "I highly recommend Jennifer and her business partner Kris. They handled the sale of my home and all the corresponding and necessary preparations with superb excellence. I did not need to worry a bit. Their professionalism and knowledge of the market resulted in a fast but yet terrific sale of my property." Anthony Chan, Campbell “Jennifer helped us to buy our home in San Jose. It was a difficult purchase as it was in probate (which we've never dealt with). Her legal and business knowledge made us extremely comfortable and she handled everything! Furthermore she is just an enjoyable person to be around... offering advice and insight on the South Bay real estate market.” -Maureen Little, San Jose "Thank you for being our real estate agent! You've been positive, efficient, highly ethical and have excellent negotiating skills. We couldn't have done it without you. Thanks again."- Greg Spencer, San Jose "From very early on Jennifer was confident that we would get the property even with all my pessimism regarding the short sale process. Oddly enough, as the weeks went on we managed to reduce the sale price, drop my interest rate by a full point, and received a credit for the closing costs…. Very Nice! Even with all of the new standards regarding the Mortgage qualification process, a short sale property, and a first time purchase, I came away thinking that buying a house wasn’t nearly as painful as everyone had led me to believe. I’m going to attribute my success to the skills and experience that Jennifer and Kris bring to the process."- Steve Hatch, San Jose
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